For independent Swiss hotels

Every request deserves a reply. Not all of them deserve your team's time.

MYT adds an extra operational capacity to your team, without replacing your tools. Requests understood, information verified, replies and actions ready for your decision. You keep control.

One day of observation, read only · Your figures the same evening

What you get back

One more capacity, exactly where your team loses the most time.

MYT takes on the reading, the checking and the preparation. Your team keeps its time for welcoming guests, for exceptions, and for the decisions that matter.

  1. 01Requests and groups

    Availability, rates according to your rules, quotes: complete replies to validate, not messages to process.A group request that waits two days books elsewhere.

  2. 02Reviews and reputation

    Every review receives a draft response in the house's tone, waiting for your review. You keep the pen.A review without a response reads like a hotel that does not listen.

  3. 03Administration and compliance

    Deadlines met, the self-inspection file and allergen information kept current, the resource measurement ready to enter. You sign; you no longer search.What the classification will require of everyone by the end of 2027, prepared before anyone asks.

  4. 04Purchasing and resources

    Orders, deliveries and invoices reconciled; meters, energy and waste consolidated per night. The table exists before the questionnaire arrives.The same table serves the classification, the label and the corporate client.

The console

Your team no longer starts from scratch.

A request comes in. MYT analyses it, gathers the information it needs and prepares what comes next according to your rules. Your team decides with the context in hand, not with an inbox to sort.

Console MYTFictional data
Prepared tasksAgent activityHôtel du Léman
0prepared 0waiting 0sent
  1. 19:15Guest message foundGeneral inbox · Marc FavreReceivedMatchedPreparedYour decisionApprovedSent
  2. 22:30No-show, room 204Booking systemDetectedMatchedPreparedYour decisionApprovedSent
  3. 22:41Guest review, four starsReview platformAnalysedReply prepared
  4. 23:02Follow-up, seminar quoteRequest of 9 SeptemberAnalysedPrepared
  1. 22:30:03Front deskNo-show confirmed, the house terms rereadNo-show confirmed
  2. 22:31:17Back officeMessage from 19:15 found in the general inboxMessage from 19:15 found
  3. 22:31:44Back officeSame person, same stay: one single caseOne single case
  4. 22:32:56Front deskRoom 204 free tomorrow, stay moved by one nightRoom free tomorrow
  5. 22:33:42SalesReply drafted in the house toneReply drafted
  6. 22:35:06MYTStop: the decision belongs to the houseStop: the house decides
  7. 07:08:11Thomas BergerDecision approved by a member of the teamDecision validated
  8. 07:08:14MYTReply sent under the hotel's identityReply sent

Your decision

Sent

Charge the first night for room 204?

Decided by your team. The reply went out under the hotel's identity.

ChargeDo not charge

Nothing goes out without human approval. Doing nothing sends nothing.

Interface under development, demonstration data. The engine behind it already runs in daily production for a Geneva company.


The framework

You keep the final word.

01It prepares.

Analyse, check, draft, detect, alert. The system does this alone, and never more.

02It stops.

On everything it cannot know, and on everything you have forbidden it: exceptions, trade offs, goodwill gestures, hospitality.

03It waits for your validation.

Sending, invoicing, following up happen only on your authorisations, written by you, revocable at any time. Every action is recorded in a time-stamped log that belongs to you.

The agents never address your guests in their own name: everything goes out under the house's identity, after validation. And everything is reversible: you recover everything, you erase everything, there is nothing to uninstall.

How it starts

Before deciding, look at your own figures.

We are not asking you to believe in AI. In one day of read-only observation, MYT watches the tasks concerned, prepares what can be prepared and measures what your team could really get back, without changing anything in how the house runs.

The figures belong to you. So does the choice.

  1. Day 1
    Observe

    An observation day, read only. Your real figures that same evening, they belong to you whatever you decide.

  2. Week 1
    Build

    The first workflow, the one that costs you the most time, with your rules and your limits.

  3. Weeks 2 to 4
    Operate

    Measured before and after, human approval on the defined actions. The agent prepares, the team compares.

  4. Day 30
    Decide

    Performance report. You continue, adjust or stop. One more workflow only once the first holds up.

Your questions

What hoteliers ask first.

Do I need to change my management software?

No. MYT works on top of your tools, by three routes depending on the tool: the open interface when one exists, file exchange otherwise, and assisted preparation as a safety net, where the work is prepared and the final entry stays with you. No hotel is excluded for lack of an interface, and we promise no connection we have not demonstrated. Most of the flows we prepare need no connection at all: what arrives by e-mail, by form or by export is enough to start.

And my guests' data?

MYT works on your operations, not on guest profiles: it builds neither history nor profile of your guests. What the system reads to prepare a reply stays in your environment, trains no model, and everything is reversible. Swiss hosting of operational data is being deployed for the first pilots.

How much does it cost?

The price is set after the observation day, because it is the scope that decides it: a defined base, then an extension workflow by workflow, billed separately and never included silently. The day first gives you your figures. You then decide on the evidence.

And if it does not suit us?

You stop. You recover your data, everything is erased, there is nothing to uninstall. The system runs in daily production for a Geneva based company, a real testing ground, not a mock up.

Get started

One day at your hotel, read only.

You speak to the founder, he answers within twenty four hours, and he is the one you will have for deployment as for follow up.

Response within 24 hours · Nothing to install · No obligation